Our business is all about customer relationships.
Callbox is one of the largest providers of sales and marketing solutions in the USA and the largest offshore sales lead generation company in the world. CallboxConnect is our business unit that manages all inbound accounts exclusively dedicated to customer service and customer retention. We bring all our marketing experience to bear, to maximize sales, first call resolution, minimize call times and eliminate hold times.
CallboxConnect is a full service inbound marketing solution. We specialize in Order Taking, Booking and Reservations, Customer Service Handling, Overflow Call Management, Answering Services for retailers, e–commerce business and independent companies. CallboxConnect works with small, medium and large businesses that experience a large volume of calls every day. We provide a friendly face and voice to our clients’ customers. Our state–of–the–art equipment and tested know–how allows us to set up most accounts and be live within two days.
Callbox was recently awarded the coveted Top Outsourcer trophy of 2008 by industry authority Contact Center World. The firm provides comprehensive modern marketing services: global database mining, best practice search marketing and a dedicated, professional, results–driven marketing staff.
Launched in Los Angeles, California, Callbox has offices in Los Angeles, London, Singapore, Hong Kong, Kuala Lumpur, Sydney, and the Philippines.