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Answering Service
CallboxConnect offers an effective call answering service which enhances our client's image by answering calls promptly and politely, and dispatching messages efficiently. We are a cost–effective solution for handling after-hour calls. Our agents are equipped with the latest headsets which allow excellent speech transmission and noise reduction. Our Data and Voice LANs are completely isolated ensuring phone calls have no echo, static or delay. Call recordings may be made available through the secure PipelineCRM© account. We aim for 100% operator–answered calls. Through our Dialed Number Identification Service (DNIS) System, one agent can handle multiple accounts, giving multisectoral businesses more value for their money. |
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